A: Hello, Dr. Chen's clinic. May I help you?
B: Yes, please. I'd like to make an appointment to see Dr. Chen.
A: What's your name, please?
B: My name is Micky Chen.
A: Is 4 o'clock in the afternoon OK?
B: That's fine. Thank you.
A: I would like to make a long-distance call to California, please.
B: Person-to-person or station-to-station?
B: What's the number, please.
A: Area code 415, 789-0277.
B: One moment, please.
A: Thank you.